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QUALITY ASSURANCE

Aenorasis Quality Assurance Department monitors and controls all levels of the company’s operation, in order to ensure compliance of all procedures to the requirements of international standards, national and international law, regulations, and guidelines related to or/and affecting Healthcare.


In this framework, AENORASIS S.A. implements a Quality Management System which is monitored, gradually developed, and mainly aims at:

  • the continuous quality assurance of the products and the services provided
  • shielding data protection management systems
  • the increasing credibility of the products and services provided
  • assessing and managing non-complying products and services and immediately restoring through the necessary corrective actions
  • always ensuring that all available resources are provided in order to fulfill all services requested as well as all contractual obligations.
  • increasing Systems efficiency.

In order to achieve these goals:

  • We will continuously improve the existing processes and procedures, enriching them with new, modern, and innovative for this market, taking advantage of our business knowledge and experience.
  • We will ensure that our policy is available to all interested parties and we will declare our efforts for high-quality standards in services provided and for continuous improvement.
  • We will take into consideration all quality-related issues in each new activity we undertake.
  • We will always act within a framework of mutual respect, trust, constructive cooperation, and good communication.

We believe that the quality of the products and services provided is what determines and ensures high standards of customer satisfaction. This is why we believe that Quality Assurance is our main concern and obligation.


Quality depends on all of us and it is everyone’s affair

To succeed on this mission we are committed to the following:

  • Aenorasis S.A. Management is committed to ensuring the means and the resources to promote quality on all activities
  • The company’s hierarchy actively participates in the continuous improvement of Quality in order to meet the requirements of the Customers as well as of the Regulatory Authorities, for the safety and performance of the services and products offered.
  • All employees realize their important part in ensuring the quality of the provided products and services and follow the procedures so as to improve themselves and the company

TÜV HELLAS (TÜV NORD) S.A., through regular and unannounced audits, has certified AENORASIS S.A.’s Quality Management System for its compliance with the requirements of:

ISO 9001:2015 for

  • Trade and Distribution of Medical devices (Electronic Infusion Pumps, Suction Systems, Blood Pressure Monitoring Devices, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors, Gravity Infusion Devices) and Trade of their Reagents and Consumables
  • Technical Support of Electronic Infusion Pumps, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors
  •  Trade and Distribution of Drugs

ISO 13485:2016 for

  • Trade and Distribution of Medical devices (Electronic Infusion Pumps, Suction Systems, Blood Pressure Monitoring Devices, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors, Gravity Infusion Devices) and Trade of their Reagents and Consumables
  • Technical Support of Electronic Infusion Pumps, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors

ΔΥ8/1348/04 for

  • Trade and Distribution of Medical devices (Electronic Infusion Pumps, Suction Systems, Blood Pressure Monitoring Devices, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors, Gravity Infusion Devices) and Trade of their Reagents and Consumables
  • Technical Support of Electronic Infusion Pumps, In Vitro Diagnostic Clinical Chemistry Analyzers and Cytology Processors

Please inform us of any issue regarding the quality of our products & services.
Contact our Quality Assurance Department: